Answers grounded in your business
Give customer AI replies the product and policy context you approve.
WhatsApp, working smarter
Conversational AI Platform for WhatsApp, Sales & Support.
SyncWABA is a conversational AI platform that turns WhatsApp enquiries into useful sales and support conversations. Configure an AI chatbot for business with approved knowledge, lead context and clear human handoff.
Check Your AI Automation ScoreFree 2-minute assessment • Instant personalized resultSee AI Agent in ActionLive on WhatsApp
Free personalized plan. No obligation and no spam.
Client AutomationPRODUCT PREVIEW
AR
Aarav RetailCustomer chat · illustrative
Illustrative demo. No messages are sent.
Two distinct modesOne workspace, clear boundaries
Product tour
See SyncWABA in motion.
From an incoming message to the next action, see how the experience comes together.
Follow-ups with clear rules
Track next steps and configure eligible customer-requested reminders.
Customer context in one place
Keep leads and conversation details together in your CRM workspace.
FREE AI AUTOMATION ASSESSMENT
Find Out What You Can Automate With AI
Not sure where AI can help your business? Get a free personalized WhatsApp AI Automation Plan for your business.
We'll identify:Which customer conversations can be automatedWhere your team is losing leadsWhat your AI agent should handleWhich follow-ups can run automaticallyHow AI can qualify leads and book meetings
Get Your Free AI Automation Plan
No obligation. Takes less than 30 seconds.ONE CONNECTED WORKSPACE
Give your WhatsApp conversations business context
A useful business AI should do more than generate a friendly reply. It should understand the information you have approved, capture what a customer needs, keep important context with the lead, and involve a human when the conversation needs judgment.
SyncWABA is designed around that workflow. Customer AI can use your product, service, FAQ and policy context; collect useful details; keep lead information together; and guide eligible conversations toward a meeting or human sales conversation.
Respond with business context Keep your customer history together Set clear rules for human handoff
Explore the WhatsApp AI Agent Find What You Can Automate 
FROM FIRST MESSAGE TO NEXT STEP
How it works
01Connect your customer automation workspace.02Add approved business knowledge and response boundaries.03Define the information you want to capture from customers.04Customers message your business naturally on WhatsApp.05The AI uses context to answer, collect details and determine the configured next step.06Your team receives the conversation and lead context when human involvement is required.
What SyncWABA AI can help your team do
Answer customer questions using approved business knowledge
Add the information your business wants the AI to use — such as product details, service information, FAQs, policies and operating guidance. The goal is to make responses grounded in your business rather than generic answers.
Qualify leads inside the WhatsApp conversation
Instead of forcing every prospect through a form, the AI can collect configured details naturally during the chat: requirement, product or service interest, city, budget, timeline or any other information your sales process needs.
Keep customer context with the lead
Important requirements should not disappear inside a long chat history. Keep customer details, conversation context and next actions together so a salesperson can understand the opportunity before taking over.
Help customers move toward a meeting
When an eligible calendar connection is enabled, the assistant can help with meeting requests and create a booking only after the customer confirms the time.
Handoff to a person when needed
Configure clear boundaries for human takeover. A customer can ask for a person, or your team can define situations where AI should stop and a human should continue the conversation.
Built for real customer conversations
Customers do not speak in perfect menus. They ask two questions at once, change their mind, send short messages, use Hinglish, and come back later. SyncWABA is built to help businesses structure these conversations without forcing every customer into a rigid “press 1, press 2” journey.
Use SyncWABA AI across the customer journey
- Product and quotation enquiries
- Lead capture and qualification
- Demo and appointment requests
- Common customer questions
- Sales follow-up context
- Support triage
- Human handoff
- CRM-oriented lead context
Two separate modes, clear boundaries
Client Automation is designed for customer conversations connected to your SyncWABA business workflow. Self AI is a separate private assistant that uses a Linked Devices connection. Keep these modes clearly separated in your setup and on the website so customers understand which connection they are using.
Designed for sales, support and operations teams
Use SyncWABA AI when your team receives repetitive enquiries, needs faster lead qualification, wants better context before a sales call, or needs a clearer process for moving WhatsApp conversations into the next business action.
Make every customer conversation easier to act on
The goal is not simply to automate more messages. The goal is to turn an unstructured chat into a useful business outcome: a qualified lead, a clear requirement, a scheduled conversation, an answered question or a well-timed human handoff.
FROM MESSAGE TO MOMENTUM
Useful work, already in motion.
Explore practical ways the two assistants help with customer conversations and your private work.
01 / 06
CLIENT AUTOMATIONProduct and quotation requests
EXAMPLE MESSAGE
“Can you send the image and quotation?”
Match approved uploads and collect missing delivery details.
02 / 06
CLIENT AUTOMATIONAnswers with business context
EXAMPLE MESSAGE
“Do you deliver to my city?”
Use your guidance and knowledge without inventing promises.
03 / 06
CLIENT AUTOMATIONLead qualification
EXAMPLE MESSAGE
“We need four machines next month.”
Capture the requirement, timeline and intent in CRM.
04 / 06
CLIENT AUTOMATIONMeeting requests
EXAMPLE MESSAGE
“Can we meet Tuesday at 3 PM?”
Check an enabled calendar and book only when confirmed.
05 / 06
SELF AIPrivate work brief
EXAMPLE MESSAGE
“What did I promise this week?”
Find relevant context in chats you explicitly allowed.
06 / 06
SELF AIPersonal reminders
EXAMPLE MESSAGE
“Remind me about the quote tomorrow.”
Save a private reminder in your Self AI organizer.
FLEXIBLE BY DESIGN
Built around your daily work.
From a product enquiry to a qualified lead, keep the customer and the next step in view.
Product questions
Answer availability and share approved product details
Qualified leads
Keep customer requirements and next steps together
Campaign planning
Preview customer messages before sending
Healthcare enquiries
Help patients reach the right booking or support path
2-MINUTE INTERACTIVE ASSESSMENT
Find Your AI Automation Score
Answer five quick questions to see how much of your WhatsApp sales and support workflow could potentially be automated.
Open the shareable assessmentAI?Your automation score
EXPLORE SYNCWABA AI
A chatbot platform for your business workflows.
Learn how approved knowledge, qualification, CRM context, booking and human handoff work together.
WhatsApp AI ChatbotNatural-language answers with clear boundaries.Knowledge BaseGround answers in information you approve.CRM AutomationKeep useful lead context with the conversation.Appointment BookingMove confirmed requests into an eligible calendar.Human HandoffGive people the context to continue naturally.Private Self AIA separate assistant for explicitly allowed work context.
SOLUTIONS & SERVICES
Explore AI chatbot platforms through your business needs.
Choose a workflow, explore development services or compare the requirements for your next rollout.
Solutions
Customer service chatbotFAQ answers · Policy knowledgeChat bot for WhatsAppBusiness messaging setup · Approved repliesAI lead generationInbound qualification · Campaign enquiriesAI sales chatbotProduct discovery · Buyer requirementsEcommerce chatbotProduct questions · Approved store policiesReal estate chatbotBuyer budget · Location preferencesHealthcare chatbotClinic information · Administrative FAQsChatbot for restaurantsMenu information · Opening hoursRecruiting chatbotRole FAQs · Candidate preferencesIT support chatbotApproved troubleshooting · Issue intakeNo code chatbot builderKnowledge configuration · AI instructionsConversational commerceBuying questions · Product preferences
Services
Alternatives
Gupshup alternativeCompare the actual scope · Check official vendor termsYellow AICompare the actual scope · Check official vendor termsKore AICompare the actual scope · Check official vendor termsBotpress alternativesCompare the actual scope · Check official vendor termsChatfuel alternativesCompare the actual scope · Check official vendor terms
GOOD TO KNOW
Questions, answered.
Everything you need to know before creating your workspace.
What is a WhatsApp AI agent?
A WhatsApp AI agent is an AI assistant connected to a business messaging workflow that can understand customer messages, use approved business information, capture configured lead details and help move conversations to the next step.
Can SyncWABA AI qualify leads?
Yes. Businesses can configure the information they want to collect, such as requirement, product interest, location, budget and timeline, and keep that context with the lead.
Can a human take over?
Yes. Human handoff should be part of the workflow. Configure when the AI should stop and a person should continue the conversation.
Is Self AI the same as Client Automation?
No. Client Automation and Self AI are separate modes. Self AI uses a Linked Devices connection and should not be described as an official WhatsApp Business API integration.
READY WHEN YOU ARE
Make every customer conversation count.
Get your personalized automation plan, or book a focused walkthrough with our team.